1. Legal Relationship: Data Controller vs. Data Processor
Under applicable data protection frameworks (including EU GDPR, UK GDPR, California CCPA/CPRA, Brazilian LGPD, and equivalent international legislation), roles are strictly delineated:
a) The Customer Organization acts as the Data Controller. The Customer determines which documents, contracts, personnel files, or supplier invoices are uploaded, who must approve them, and the categories of personal data processed.
b) Ilithya Workflow acts strictly as the Data Processor. Ilithya processes technical, documentary, and personal information solely on behalf of, and pursuant to the documented operational instructions of, the Customer to deliver the B2B SaaS platform.
Absolute Customer Ownership
Ilithya Workflow claims no ownership, title, or intellectual property rights over any customer documents, confidential information, or trade secrets processed through the platform.

